Clearly Profit Oriented No Customer Service

Posted by gsutherin on 11/16/2007

Joined before this facility opened. they were late opening by one month, no communication on this issue....and refused to provide a refund when I moved out of state and then did not request my refund within one week of their opening, which I had no way of knowing had occurred. What they did was within their contractual rights, but this is clearly not a facility with a commitment to customer satisfaction. I used Buffalo Athletic Club while I was waiting that extra MONTH for Best to open, and highly recommend them!!